Your appointed client advocate will make sure your insurance policies are properly administrated and your insurance programs are well understood within your organization.
 
Program management includes:

Delivery of original policies, endorsements or certificates as required.
Management support and guidelines to operators
Efficient program administration (endorsements, premiums...)

 
Also, in an evolving world, your current situation will not be definite. Indeed your business might face different opportunities or challenges that will alter during a policy year your risk profile.
Your client advocate will help you:

By adjusting your insurance programs so that they stay in phase with your risk exposures.
By monitoring the legal environment and changes in local legislation